News Blog

Phone issue at KW and CH
24th Sep


We are currently experiencing issues with our Mitel phone system at our Keyworth and Ruddington branches.
The issue is part of a local problem as we are having reports some other surgeries are experiencing this too, however, we are working hard alongside NHIS to fix this issue as soon as possible.
We apologise for any inconvenience this may cause and thank you for your patience.
Flu Vaccine
20th Sep

Flu Vaccination Clinics 2021

Village Health Group is now starting to contact our vulnerable patients regarding the Flu Vaccine clinics.
The vaccines are still due to be delivered following a national delivery delay, but we anticipate they should be with us before the clinic dates (currently Saturday 9th and Sunday 10th of October).
If you have booked your flu vaccine, you will be given a colour to remember, make sure you know your assigned colour so we can direct you to your vaccinator on the day without long delays.
During this clinic, we will only be vaccinating for Influenza (Flu). If you need to speak to a doctor or nurse regarding another health issue, please book a telephone appointment. This clinic will NOT be offering Covid booster vaccinations.
Change of details
1st Sep

Changing your Details

In recent weeks, Village Health Group has been seeing an increase of requests for patient details to be changed, specifically name changes. Here's what you need to do should your details need changing.
  • Change of Address and/or Contact Details can be made using the online form found below, or using the forms available from reception.
  • Name Changes must be completed using our change of name forms available from reception, you must also provide a copy of one of the following;
  1. Birth Certificate
  2. Deed Poll Certificate
  3. Marriage Certificate
  4. Decree Absolute
Once you have updated your name with the NHS, we are unable to revert it back (unless you have legally changed your name again since, and then provide us with the latest aforementioned documents)
  • If your Date of Birth is recorded incorrectly, please provide us with your birth certificate so that this may be amended as soon as possible.
face mask
30th Jul

A message from our GP's when attending Village Health Group.

Although the law has changed from 19th July, NHS guidance has not.

The expectation remains that everyone attending the surgery, or any healthcare setting, for any reason will do their bit to protect themselves, other patients & our staff.

Wearing a mask reduces the risk you might unknowingly pose to other people. Those people might be more vulnerable to the effects of Covid than you. You might not be afraid of Covid but many others are and often their health needs require them to attend the surgery more frequently.

If our staff catch Covid we lose the capacity to treat patients, including you and your family.

There are very few people with true exemption from wearing a mask. There is no diagnosis alone that would automatically exempt someone from wearing a mask. If you feel you genuinely are unable to tolerate a mask or visor for the limited time you come in the surgery please inform us of this in advance so it can be accommodated.

We have not closed our doors or controlled access to our reception at any point through this pandemic. Please respect our desire to keep our patients & staff safer when they are on our premises by wearing a mask or face covering when you step foot in the surgery for any reason.

30th Jul

Type 1 Opt Out Form (Latest News)

For patients interested in the Type 1 Opt-out news, we have received this information to pass forward:
"The current NHS Digital (NHSD) extract of GP data for Research purposes (known as the GPDPR) has been delayed due to NHSD wishing to review the way in which this data will be collected, to conduct more public involvement and information about the plans and change the way in which patients can opt out of the extract of their GP data.
Currently the only way to opt out is to complete a Type 1 opt out form and return this to the practice by the 1st September. However, this extract will not be taken until the NHSD have changed the way it will take the data and respect the patient’s choice for using their data. NHSD are introducing the following changes to the opt out process which will mean that patients will be able to change their opt-out status at any time:-
Patients do not need to register a Type 1 opt-out by 1st September to ensure their GP data will not be uploaded.
NHS Digital will create the technical means to allow GP data that has previously been uploaded to the system via the GPDPR collection to be deleted when someone registers a Type 1 opt-out.
The plan to retire Type 1 opt-outs will be deferred for at least 12 months while we get the new arrangements up and running and will not be implemented without consultation with the RCGP, the BMA and the National Data Guardian.
This means that you can opt out at any time in the future and NHSD will delete data that they already have taken for research purposes, the deadline of the 01/09/2020 has been delayed until a new system of opt out is developed. Hopefully, this will be a simple centralised approach via the NHS app or NHS website to avoid paper form and administration work for your GP.
We will update you when we know more about the NHSD plans to change how you can control who has access to your data."
face masks
14th Jul

Face Masks, Hand Hygiene and Social Distancing from the 19th July

From the 19th July, Village Health Group will still be asking our patients and staff to:
  • Continue wearing face coverings (unless medically exempt) and;
  • Continue observing the 2 metre social distancing rule
  • Continue with hand hygiene measures (washing hands where possible or using alcohol hand gel)
This is due to our healthcare setting being a place which cares for some of the most vulnerable patients within our community, and is also in line with Infection Prevention guidelines for all healthcare settings.
We would like to thank you for your patience and understanding
South Girls
31st Mar

Meet the South Girls


Hello from your Social Prescribers! Some of you may already have worked with us, but now you have the chance to see what we look like! We have had over 200 referrals from your GPs and Nurses over the last year and we just wanted to tell you a bit about the social prescribing service and how you can access it.

Did you know that a third of GP appointments are for non medical matters? That’s where we come in. Our main goal is to give you time to tell us what’s important to you and your continuing health care. Our priority is your health, wellbeing and quality of life. We can support you to access lots of different things like, counselling, benefit advice, weight loss services, community groups and referrals to specialist support, or just information about a certain condition or diagnosis. If you have always wanted to do something for your community we can help look at volunteering opportunities. We also offer one to one goal based support to maximize your wellbeing to help to make the changes you want to. The list is endless! We work closely with the Practice and we all keep each other up to date. If your GP or Nurse offers you Social Prescribing, please give it a go! If you are interested in using our service contact your GP surgery."


Full PDF Version available here: meet the south girls1 (4).pdf

covid vacc
16th Dec 2020

Covid19 Vaccinations

The most recent information we have received regarding the COVID-19 VACCINATIONS is as follows:
"The Covid-19 vaccination programme has begun. When it is your turn to be vaccinated, THE NHS WILL CONTACT YOU.
In Nottingham and Nottinghamshire, a few different health and care organisations including hospitals, GP practices, care homes and others are working together on the Covid-19 vaccination programme. This means when it is your turn to be vaccinated, this may not be at your GP practice. You will be told where to go for your appointment and how to book.
In line with expert guidance, the first priority for vaccination is care homes residents and staff, people over the age of 80 and frontline health and care workers.
We understand a lot of people want to be vaccinated and would like to reassure you this will happen. Please be patient and wait to be contacted.
For further information on why you are being asked to wait for your Covid-19 vaccine, please read the information on the GOV.UK website or this leaflet: "
The team at Village Health Group hopes this may answer a few queries that we have been asked by the community so far regarding this vaccination. We will continue to keep our patients informed as and when we get any further information
Social Prescribing
10th Dec 2020

New Service

Social prescribing is a relatively new service, which is designed to help people address their physical health, mental health and general well-being by connecting them to support within the community.
Social prescribers listen and put people in touch with the groups and activities that might make them feel better.
A social prescribing link worker could connect someone to:
📞A community group
🎨A new activity
🏏A local club
👩‍⚖️Help accessing legal advice or debt counselling
They might just help find information and guidance by using a bit of inside knowledge on individual situations or what local resources there are.
Rushcliffe Social Prescriber, Gwynneth Owen, says:
“We always say it’s the kind of support that doesn’t come in a tablet or a bottle of pills, but what we do provide hopefully complements clinical interventions. It’s a holistic approach that really gives patients the confidence to have more control over their health and well-being.
We help people achieve their goals, whether it’s losing weight, taking more exercise, managing their anxiety or getting information about benefits.”
For more information, take a look at the social prescribing leaflet HERE
8th Oct 2020

Free Wellbeing Services for Nottinghamshire* Residents

  • Quit Smoking - for current smokers aged 12+
  • Lose Weight - for adults with BMI 30-50 or Children 4 years+ with BMI 91st centile
  • Move More- for ages 18+ who are inactive
  • Drink Less  - non judgemental support to reduce alcohol intake

How to refer: 


Call: 01157722515

@yhywnotts twitter, facebook and instagram


*excludes city residents


Referral criteria YHYW – all referrals must be Nottinghamshire residents (excluding Nottingham city) All clients who are referred will have a ‘My story’ first appointment with their new Key Worker who will stay with them throughout their intervention. In this appointment they will get to know the client in all aspects of their health and refer internally to the appropriate service(s).

Weight Management (Adults BMI 30 - 50, Children aged 4+/BMI on 91st Centile) ABL has extensive experience in delivering successful evidence-based weight management services for adults, families and young people. Our service supports individuals including pregnant women and families to achieve and maintain a healthy weight and all sessions are designed to be fun and inclusive for all. 12-week flexible programme, group or 1:1 support – currently via zoom and telephone support. Sessions are a 45-minute nutritional session followed by a 45-minute circuit-based exercise class, we provide lifestyle change information over a diet plan.


Physical Activity (for those aged 18+ who complete less than 60-minutes moderate physical activity per week) We provide a range of community-based sessions, supporting people to break down barriers to exercise and set achievable, realistic activity goals. We will also support local initiatives to encourage clients to increase their activity outside of our sessions. Currently we run live zoom workout sessions and face to face outdoors.


Smoking Cessation (for current smokers aged 12+) Group and 1:1 interventions that are flexible and responsive to individual needs. Intervention led by Specialist Smoking Cessation Advisors Fully NCSCT based guidance 12-week intervention Full range of NRT products/Champix (Direct supply) Behavioural support – MI techniques 30mins 1st appt 15mins FU appts Follow-up 12,26,& 52 weeks


Alcohol (for those aged 18+, AUDIT-C 15 or below) We deliver a range of 1-1 and group sessions that support people to reduce their alcohol intake and drink within the recommended guidelines. The supportive, non-judgemental sessions aim to raise awareness of the adverse health consequences associated with alcohol consumption.


Falls Prevention - Our experienced staff deliver and co-ordinate a range of falls prevention sessions, supporting anyone over the age of 55 who has mobility or stability challenges. Not yet live face to face due to COVID-19 but online support available (refer as normal)

village health group logo
7th Oct 2020

Village Health Group Merger & Our Patients

On April 1st 2020, East Leake Medical Group merged with Keyworth Medical Group to become Village Health Group (VHG). The merger has provided us with an exciting opportunity to review and improve the services we provide. The practice has branches in East Leake, Keyworth, Ruddington and Sutton Bonington.

Over the last few months, despite the COVID 19 pandemic the practice has been working hard to review the service we offer.

The COVID 19 pandemic has been a very challenging time for patients, carers and our practice staff. Throughout this time our surgeries have been open to provide help and advice to all patients.

The pandemic has impacted the way which we offer care. In line with local and national guidance we have been providing telephone appointments initially and inviting patients into the surgery and providing home visits only when needed. This is to reduce the numbers of patients in our surgeries in order to reduce infection risks. This has provided positive opportunities for changing the way we consult with our patients. We have introduced video consultations and have the technology to send and receive questionnaires, information leaflets, medical certificates and photographs via mobile phones.

The reintroduction of routine services is well underway. Patients are now being offered appointments for long term condition reviews, smears, contraceptive services, joint injections and minor surgery.

We now move into a critical time as we approach autumn and winter, and the flu season. Patients will receive information about our flu vaccination programme over the coming weeks.

We have designed a patient survey to understand how the changes during COVID 19 have impacted patients and their carer’s. We will use this feedback to help develop our services moving forward. Many of the changes may need to remain in place for the foreseeable future due to the on-going pandemic. However we are aware that not all patients comfortable with these new types of consultations and we are committed to providing care for all patients according to their needs and preferences.

We are also introducing a regular newsletter to keep patients and carers updated about the practice services.

Throughout the pandemic we have been looking after all members of our practice team. We have had regular meetings to share information and discuss how to implement frequently changing guidance. All staff have undergone risk assessments and we have worked with them to ensure they feel safe at work.

We are very grateful for the cooperation, and understanding of our patients and their families during this time. The surgery team has responded magnificently to a seemingly interminable and very difficult set of conditions and pressures. Your tolerance and good will has made much easier than it otherwise might have been.

We would also like to acknowledge the support we have received from the local Primary Care Network, neighbouring practices with whom we have collaborated closely and the Clinical Commissioning Group.



Village Health Group

Social Media
4th Aug 2020

Social Media

Village Health Group is now available on both Facebook and Twitter, bringing you the latest information from all of our branch sites.

If you would like to Like and Follow the latest Facebook updates for Village Health Group, head over to:

If you would like to Follow us on twitter for the latest NHS and Village Health Group updates, head over to:

Social Distancing
12th Jun 2020

Covid-19 Precautions

The practice team at Village Health Group have been working hard to ensure that the medical practice remains a safe place for its patients and staff.

We have been carrying out a number of risk assessments to ensure that we operate in line with Government Guidelines regarding Covid-19.

We would like to reassure our patients that a number of actions have been taken to ensure the protection of our staff and patients such as:

  • Clinical staff will be wearing PPE in line with infection control guidelines when seeing patients
  • Patients are requested to attend appointments alone where possible and if appropriate
  • We are asking all patients visiting the practice to wear a mask or face covering (such as a scarf or bandana)
  • We are asking patients to arrive on time for their appointment, please do not arrive too early or late to avoid unnecessary prolonged contact with other patients in the waiting area
  • Increased cleaning measures in line with infection control guidelines throughout the practice
  • Protection screens at reception
  • Socially distanced seating in the waiting area
  • Hand gel and sanitisation products available for patients in the waiting room and clinical rooms
  • Zoned entrances and toilet facilities/ one way system implemented

The practice is currently operating a telephone triage appointment system. If you require an appointment with a doctor or nurse, please telephone reception who will arrange a telephone appointment in the first instance.

We would ask that patients do not attend the practice unless a face to face appointment has been arranged with a doctor or nurse.

Get the NHS app
6th May 2020


Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use this app to:

  • Book Appointments
  • Order Repeat Prescriptions
  • Check Your Symptoms
  • View Your Medical Record
  • Register Your Organ Donation Decision
  • Find Out How the NHS Uses your Data

Click this link to take you to the download page:

6th May 2020


We have a Facebook Page to help keep you informed about any relevant news and updates to our surgeries and the NHS.

Find us by searching @EastLeakeMedicalGroup in the facebook app, or visit: