News Blog

New Health Centre Bid
15th Jun

BACK OUR BID FOR A NEW HEALTH CENTRE

Back our bid for a new East Leake Health Centre, heres how:

https://youtu.be/ATCkO24hbCc?list=TLGGRvwjxWBGFFgxNTA2MjAyMQ

 

info
11th Jun

Type 1 and National Data Opt-Out

If you are wanting to submit your Type 1 Opt-out Preference,
the form can be found on our website here:
(it will download in a PDF format which can be printed and completed, or can be edited and emailed to us.)
 
  • A type 1 opt out prevents information being shared from a GP practice to NHS Digital
  • Data sharing with NHS Digital will start on 1 July 2021, if you do not want your data to be shared with NHS Digital please register your Type 1 Opt-out with the surgery by the 23rd June 2021.
 
National Data Opt out:
You can make this choice via the NHS website here: https://www.nhs.uk/your-nhs-data-matters/manage-your-choice/
 
1.The NHS collects confidential patient information from all NHS organisations, trusts and local authorities (including GP surgeries), and private practices. Research bodies and organisations can request access to this information. This includes:
  • university researchers
  • hospital researchers
  • medical royal colleges
  • pharmaceutical companies researching new treatments

2. Access to confidential patient information will not be given for marketing purposes or insurance purposes (unless you request this).

 
For more information visit:
Travel
27th May

Access your COVID-19 Vaccine Status for Travel

From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from: 

It may take more than a week for your identity to be checked and verified so you can use this service.

If you cannot access the online services, and you have had 2 vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel abroad in the near future and have had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status.

When you're planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is time to get  proof of your vaccination status before you leave.

Travel
19th May

COVID-19 Vaccine Status for Travel

If you are wondering how to gain access to view your proof of Covid-19 status for travel, it's simple!
  • Download the NHSApp on your smartphone or desktop (available here: https://www.nhs.uk/nhs-services/online-services/nhs-app/)
  • Register your details on the NHSApp (follow this YouTube guide if you get stuck: https://youtu.be/Q0SCcLtw8JA)
  • Select the "Share your COVID-19 status" option and follow the instructions on screen. If you have been recorded as having received a vaccine, this information will be available to view - you will also be able to share this information for travel using your own unique QR code.
Please remember to check www.gov.uk/travel-abroad for the latest travel advice and guidance in the first instance if you are planning a trip abroad
South Girls
31st Mar

Meet the South Girls

"THE SOUTH TEAM SOCIAL PRESCRIBING

Hello from your Social Prescribers! Some of you may already have worked with us, but now you have the chance to see what we look like! We have had over 200 referrals from your GPs and Nurses over the last year and we just wanted to tell you a bit about the social prescribing service and how you can access it.

Did you know that a third of GP appointments are for non medical matters? That’s where we come in. Our main goal is to give you time to tell us what’s important to you and your continuing health care. Our priority is your health, wellbeing and quality of life. We can support you to access lots of different things like, counselling, benefit advice, weight loss services, community groups and referrals to specialist support, or just information about a certain condition or diagnosis. If you have always wanted to do something for your community we can help look at volunteering opportunities. We also offer one to one goal based support to maximize your wellbeing to help to make the changes you want to. The list is endless! We work closely with the Practice and we all keep each other up to date. If your GP or Nurse offers you Social Prescribing, please give it a go! If you are interested in using our service contact your GP surgery."

 

Full PDF Version available here: meet the south girls1 (4).pdf

FAQ
4th Feb

FAQ's About Coronavirus and the Vaccine

Here are a few answers to some commonly asked questions at Village Health Group.
 
How can I book a Coronavirus test?
It's simple, if you have symptoms you can book by calling 119 or by visiting https://www.gov.uk/get-coronavirus-test
 
 
Can I be put on the list to have my Covid-19 vaccine?
Unfortunately, we do not have a list. The NHS are contacting those who are eligible directly (either by letter or text when it's their turn. However, if you fall in the over 70's category and would like to have you Covid Vaccine you can ring to book or visit the booking website here (you will need to verify your age upon booking and it's also wise to take a form of ID with you just in case!): https://www.swiftqueue.co.uk/nottinghamc19vpatient.php
 
 
I think I am classed as Clinically Extremely Vulnerable (CEV), can I book my Covid-19 Vaccination?
We have been informed that everyone who is classed as a CEV patient should now have been sent a letter (this may still be on its way to you in the post if you know you are CEV but haven't received it yet). If you have your letter, then you can book using the link. You MUST take your Invite letter or Shielding letter to the appointment so they can verify your CEV status. If you do not take your letter, you will be turned away. Make sure you have this before booking with the link below:
 
 
I work as a Frontline Health or Social Care Worker, how can I book my Covid-19 Vaccination?
You can book using the link below if you fall into this category. You will be asked upon booking to verify you fall into this category. You MUST show ID on arrival. This could be a staff badge, payslip, contract of employment or eligibility letter (provided by programme). If you do not take ID, you will be turned away. Link: https://www.swiftqueue.co.uk/nottinghamc19v-frontlinehsc.php
 
 
I have had my Covid-19 vaccine, can I meet up with all my family and friends now?
Unfortunately not yet, you will still need to adhere to the government rules and guidelines set out to prevent the spread of Covid-19. The GOV website is being updated regularly here: https://www.gov.uk/coronavirus
 
 
We hope this helps you! We would also like to say a massive Thank You to you all, for all of your patience and positivity over the past few months whilst we have been sorting through the correct information to bring to you
Thank you
8th Jan

Thank you!

Thank you to our patients who have attended your booked appointments (or cancelled with notice if you couldn't) during the month of December 2020.
 
  • The amount of appointments not attended has gone from 596 in November, to only 502 last month!
 
  • The difference in the amount of appointments between Nov/Dec may seem small but has actually saved the NHS £2820!
 
Thank you for your continued efforts everyone! 
Covid-19 Vaccine
5th Jan

Covid-19 Vaccinations FAQ's

We would like to assure you that the NHS is sending out letters to patients who meet the current criteria for the Covid-19 vaccinations.
 
Please do not attempt to book in for your vaccination until you have been contacted to do so.
 
FAQ's
 
Can I just book using the link I've found on Facebook?
We have also been made aware of a website link which has circulated in recent days on social media to book your vaccination. We advise our patients NOT to book until they receive their invite - trying to book early could delay those eligible from receiving their vaccine and inevitably delay your turn when the time comes.
 
Can the GP Surgery expedite my Covid-19 Vaccination?
Unfortunately, this isn't something we are able to do. The government has discussed with its experts who should be vaccinated first to avoid high mortality rates and to keep the rate of spread as low as possible. More information can be found on the Gov.uk website about this.
 
When will I be contacted?
The NHS is sending out letters currently to those whose turn it is to be vaccinated. You will be contacted when it is your turn amongst your eligibility group.
mask
24th Dec 2020

Covid19 Vaccination FAQ's

How will patients be invited for a vaccination?

When it is the right time people will receive an invitation to come forward. For most people this will be in the form of a letter either from their GP or the national booking system; this will include all the information they need, including their NHS number. 

 

We know lots of people will be eager to get protected but we are asking people not to contact the NHS to get an appointment until they get their letter.

 

Is the NHS confident the vaccine is safe?β€―

Yes. The NHS will not offer any Covid-19 vaccinations to the public until experts have signed off that it is safe to do so.β€―β€―The MHRA, the official UK regulator, have said this vaccine is very safe and highly effective, and we have full confidence in their expert judgement and processes. 

 

As with any medicine, vaccines are highly regulated products. There are checks at every stage in the development and manufacturing process, and continued monitoring once it has been authorised and is being used in the wider population.

 

How long does the vaccine take to become effective?

The COVID-19 vaccination will reduce the chance of your suffering from COVID-19 disease. You may not be protected until at least seven days after your second dose of the vaccine.

 

Why is it important to get your COVID-19 vaccination?

The COVID-19 vaccine should help reduce the rates of serious illness and save lives and will therefore reduce pressure on the NHS and social care services.

If you’re a frontline worker in the NHS, you are more likely to be exposed to COVID-19 at work.

 

Getting your COVID-19 vaccination as soon as you can, should protect you and may help to protect your family and those you care for.

 

 

Is the vaccine vegan/vegetarian friendly?

Yes, the Pfizer vaccine does not contain any meat derivatives or porcine products.

 

If, and when, further vaccines are approved we will publish information about known allergens or ingredients that are important for certain faiths, cultures and beliefs.

 

Who cannot have the vaccine?

The COVID-19 vaccination is not recommended for women who are pregnant.

 

People who are suffering from a fever-type illness should also postpone having the vaccine until they have recovered.

 

How effective is the COVID-19 vaccine?

This is all included in the information published by the MHRA, and Public Health England will also be publishing more resources for patients and professionals. People can be assured the NHS will ensure that they have all the necessary information on those vaccines that are approved by the MHRA before they attend for their vaccination.  

 

Is the NHS confident the vaccine will be safe? 

Yes. The NHS would not offer any COVID-19 vaccinations to the public until it is safe to do so. The MHRA, the official UK regulator authorising licensed use of medicines and vaccines by healthcare professionals, has made this decision, and we have full confidence in their expert judgement and processes. 

 

As with any medicine, vaccines are highly regulated products. There are checks at every stage in the development and manufacturing process.

 

What is the evidence to show the vaccine is safe for BAME communities?

The phase three study of the Pfizer BioNTech COVID-19 vaccine demonstrated a vaccine efficacy of 95%, with consistent efficacy across age, gender and ethnicity. Overall, among the participants who received the COVID-19 vaccine 82.1% were White, 9.6% were Black or African American, 26.1% were Hispanic/Latino, 4.3% were Asian and 0.7% were Native American/Alaskan.

 

I’m currently ill with COVID-19, can I get the vaccine?

People currently unwell and experiencing COVID-19 symptoms should not receive the COVID-19 vaccine until they have recovered.

 

Do people who have already had COVID-19 get vaccinated?

Yes, they should get vaccinated. There is no evidence of any safety concerns from vaccinating individuals with a past history of COVID-19 infection, or with detectable COVID-19 antibody, so people who have had COVID-19 disease (whether confirmed or suspected) can still receive the COVID-19 vaccine when it is their time to do so.

 

Are there any known or anticipated side effects?

Like all medicines, vaccines can cause side effects. Most of these are mild and short-term, and not everyone gets them. Even if you do have symptoms after the first dose, you still need to have the second dose. You may not be protected until at least seven days after your second dose of the vaccine.

 

Very common side effects include:

•    Having a painful, heavy feeling and tenderness in the arm where you had your injection. This tends to be worst around 1-2 days after the vaccine

•    Feeling tired

•    Headache

•    General aches, or mild flu like symptoms

 

As with all vaccines, appropriate treatment and care will be available in case of a rare anaphylactic event following administration.

 

How many doses of the vaccine will be required and when?

You are required to have two doses of the COVID-19 vaccine, 21 days apart. You may not be protected until at least seven days after your second dose of vaccine.

 

I have had my flu vaccine, do I need the COVID-19 vaccine as well?

The flu vaccine does not protect you from COVID-19. As you are eligible for both vaccines you should have them both, but normally separated by at least a week.

 

 

Will the COVID-19 vaccine protect me from flu?

No, the COVID-19 vaccine will not protect you against the flu. If you have been offered a flu vaccine, please try to have this as soon as possible to help protect you, your family and patients from flu this winter.

covid vacc
16th Dec 2020

Covid19 Vaccinations

The most recent information we have received regarding the COVID-19 VACCINATIONS is as follows:
 
"The Covid-19 vaccination programme has begun. When it is your turn to be vaccinated, THE NHS WILL CONTACT YOU.
 
PLEASE DO NOT CONTACT THE NHS OR THE SURGERY
 
In Nottingham and Nottinghamshire, a few different health and care organisations including hospitals, GP practices, care homes and others are working together on the Covid-19 vaccination programme. This means when it is your turn to be vaccinated, this may not be at your GP practice. You will be told where to go for your appointment and how to book.
 
In line with expert guidance, the first priority for vaccination is care homes residents and staff, people over the age of 80 and frontline health and care workers.
We understand a lot of people want to be vaccinated and would like to reassure you this will happen. Please be patient and wait to be contacted.
 
For further information on why you are being asked to wait for your Covid-19 vaccine, please read the information on the GOV.UK website or this leaflet: https://assets.publishing.service.gov.uk/.../PHE_11843... "
The team at Village Health Group hopes this may answer a few queries that we have been asked by the community so far regarding this vaccination. We will continue to keep our patients informed as and when we get any further information
vaccination
14th Dec 2020

Thank You

A big thank you to the patients who helped make our Saturday Flu Clinic (12th Dec) run so smoothly!

We've had a lot of positive feedback on social media and within the community on how well it went in East Leake.

We have a few more upcoming clinics to do across all of our sites, so if you havent been contacted (and you know you are eligible) - dont panic! We are working through our eligibility list as quickly as we can and are hard at work behind the scenes to try and make every single clinic as safe and efficient as possible.

Social Prescribing
10th Dec 2020

New Service

Social prescribing is a relatively new service, which is designed to help people address their physical health, mental health and general well-being by connecting them to support within the community.
 
Social prescribers listen and put people in touch with the groups and activities that might make them feel better.
A social prescribing link worker could connect someone to:
 
πŸ“žA community group
🎨A new activity
🏏A local club
πŸ‘©‍βš–οΈHelp accessing legal advice or debt counselling
 
They might just help find information and guidance by using a bit of inside knowledge on individual situations or what local resources there are.
Rushcliffe Social Prescriber, Gwynneth Owen, says:
“We always say it’s the kind of support that doesn’t come in a tablet or a bottle of pills, but what we do provide hopefully complements clinical interventions. It’s a holistic approach that really gives patients the confidence to have more control over their health and well-being.
We help people achieve their goals, whether it’s losing weight, taking more exercise, managing their anxiety or getting information about benefits.”
For more information, take a look at the social prescribing leaflet HERE
 
Trophy
9th Dec 2020

Special Recognition Award

✨Rushcliffe Council have awarded our very own Dr. Stephen Shortt with the Special Recognition Award!✨

If you missed it last Friday, Dr. Jeremy Griffiths explained how Dr.Shortt received the award for his impact on shaping healthcare for many people in Rushcliffe.

The Celebrating Rushcliffe Awards video can be found here:

https://www.youtube.com/watch?v=w7CgzJYzB4k

πŸ†Well Done Dr. Shortt! πŸ†

Bike
22nd Oct 2020

Message of Thanks

Recently during one of our Saturday Flu Clinics there was a road traffic accident not far from our practice. The patient involved wished for us to post a message of thanks on our Facebook group and to update those who helped and may be concerned about her condition (all names have been redacted for privacy reason as per our policy).
 
"I am the cyclist involved in the road traffic collision on Gotham Road, East Leake on Saturday morning. I understand that many people have been asking how I am.
I want to express my thanks, gratitude and appreciation to so many people who came out to assist, including the on duty nurse from the practice.
People came quickly to assist. I was amazed and so grateful for the people that came to help. [A person] took control of the situation, they phoned my husband and reassured him not to worry too much and spoke to him when he arrived at the scene. Someone else phoned an ambulance and police. [A person] also contacted my husband later at home.
[Two nurses] came rushing to help, brought blankets, (the blanket was handed to QMC Lost Property if this was yours).
An off duty paramedic came to assess me and handed over to ambulance paramedics, a fireman came from the fire station opposite and took my bike for safekeeping. A passing cyclist helped with my bike too, ensuring all my lights, computer and drinks bottles were safe. Leicestershire Police stopped on the way to another call and handed over to Nottinghamshire Police.
I particularly appreciated the driver of the vehicle involved, who came quickly to attend and to offer sincere apologies. I willingly forgave him.
I suffered a large hematoma with bleeding to my hip, a damaged right shoulder with severe swelling & pain having taken the brunt of the collision, and lesser bruising and pain to other parts but miraculously have no fractures or more serious injuries.
I have a lot of pain and difficulty moving around, but I am recovering well at home and hope to be back on my bike in a few weeks through East Leake. The many messages of support have significantly helped to heal the psychological trauma felt.
I understand that the incident has been discussed on Facebook, [if Village Health Group can], I am happy for this message to be posted on it's page.
Kind regards to all concerned."
 
We would like to wish this patient a speedy recovery and thank the community and our nurses & admin staff for helping on the day in question. Please stay safe on our local highways everyone.
Wellbeing
8th Oct 2020

Free Wellbeing Services for Nottinghamshire* Residents

  • Quit Smoking - for current smokers aged 12+
  • Lose Weight - for adults with BMI 30-50 or Children 4 years+ with BMI 91st centile
  • Move More- for ages 18+ who are inactive
  • Drink Less  - non judgemental support to reduce alcohol intake

How to refer: 

Online: www.yourhealthnotts.co.uk

Call: 01157722515

@yhywnotts twitter, facebook and instagram

 

*excludes city residents

 

Referral criteria YHYW – all referrals must be Nottinghamshire residents (excluding Nottingham city) All clients who are referred will have a ‘My story’ first appointment with their new Key Worker who will stay with them throughout their intervention. In this appointment they will get to know the client in all aspects of their health and refer internally to the appropriate service(s).

Weight Management (Adults BMI 30 - 50, Children aged 4+/BMI on 91st Centile) ABL has extensive experience in delivering successful evidence-based weight management services for adults, families and young people. Our service supports individuals including pregnant women and families to achieve and maintain a healthy weight and all sessions are designed to be fun and inclusive for all. 12-week flexible programme, group or 1:1 support – currently via zoom and telephone support. Sessions are a 45-minute nutritional session followed by a 45-minute circuit-based exercise class, we provide lifestyle change information over a diet plan.

 

Physical Activity (for those aged 18+ who complete less than 60-minutes moderate physical activity per week) We provide a range of community-based sessions, supporting people to break down barriers to exercise and set achievable, realistic activity goals. We will also support local initiatives to encourage clients to increase their activity outside of our sessions. Currently we run live zoom workout sessions and face to face outdoors.

 

Smoking Cessation (for current smokers aged 12+) Group and 1:1 interventions that are flexible and responsive to individual needs. Intervention led by Specialist Smoking Cessation Advisors Fully NCSCT based guidance 12-week intervention Full range of NRT products/Champix (Direct supply) Behavioural support – MI techniques 30mins 1st appt 15mins FU appts Follow-up 12,26,& 52 weeks

 

Alcohol (for those aged 18+, AUDIT-C 15 or below) We deliver a range of 1-1 and group sessions that support people to reduce their alcohol intake and drink within the recommended guidelines. The supportive, non-judgemental sessions aim to raise awareness of the adverse health consequences associated with alcohol consumption.

 

Falls Prevention - Our experienced staff deliver and co-ordinate a range of falls prevention sessions, supporting anyone over the age of 55 who has mobility or stability challenges. Not yet live face to face due to COVID-19 but online support available (refer as normal)

village health group logo
7th Oct 2020

Village Health Group Merger & Our Patients

On April 1st 2020, East Leake Medical Group merged with Keyworth Medical Group to become Village Health Group (VHG). The merger has provided us with an exciting opportunity to review and improve the services we provide. The practice has branches in East Leake, Keyworth, Ruddington and Sutton Bonington.

Over the last few months, despite the COVID 19 pandemic the practice has been working hard to review the service we offer.

The COVID 19 pandemic has been a very challenging time for patients, carers and our practice staff. Throughout this time our surgeries have been open to provide help and advice to all patients.

The pandemic has impacted the way which we offer care. In line with local and national guidance we have been providing telephone appointments initially and inviting patients into the surgery and providing home visits only when needed. This is to reduce the numbers of patients in our surgeries in order to reduce infection risks. This has provided positive opportunities for changing the way we consult with our patients. We have introduced video consultations and have the technology to send and receive questionnaires, information leaflets, medical certificates and photographs via mobile phones.

The reintroduction of routine services is well underway. Patients are now being offered appointments for long term condition reviews, smears, contraceptive services, joint injections and minor surgery.

We now move into a critical time as we approach autumn and winter, and the flu season. Patients will receive information about our flu vaccination programme over the coming weeks.

We have designed a patient survey to understand how the changes during COVID 19 have impacted patients and their carer’s. We will use this feedback to help develop our services moving forward. Many of the changes may need to remain in place for the foreseeable future due to the on-going pandemic. However we are aware that not all patients comfortable with these new types of consultations and we are committed to providing care for all patients according to their needs and preferences.

We are also introducing a regular newsletter to keep patients and carers updated about the practice services.

Throughout the pandemic we have been looking after all members of our practice team. We have had regular meetings to share information and discuss how to implement frequently changing guidance. All staff have undergone risk assessments and we have worked with them to ensure they feel safe at work.

We are very grateful for the cooperation, and understanding of our patients and their families during this time. The surgery team has responded magnificently to a seemingly interminable and very difficult set of conditions and pressures. Your tolerance and good will has made much easier than it otherwise might have been.

We would also like to acknowledge the support we have received from the local Primary Care Network, neighbouring practices with whom we have collaborated closely and the Clinical Commissioning Group.

 

 

Village Health Group

Closing Time
6th Oct 2020

October 6th Early Closure for our Surgeries

As a reminder to our patients, all of our surgery sites will be closed at 3.30pm 6th October. 

 

"On the 6th-7th of October we are having a large scale clinical systems update. During this time period we will have a limited service at all sites. Please be reassured that whilst our systems are being updated, and if there are any computer gremlins, NHS 111 will still be available to contact and the Out of Hours Service will be covering also until the following morning.
 
Our main website, www.villagehealthgroup.co.uk ,will still be operational for any routine queries you may have and resources you are trying to find.
 
If you have a life threatening emergency, please contact 999.
 
We would also like to apologise in advance for any inconvenience this may cause and we hope that this update will inevitably help to give our patients the best service possible."
Covid-19 Research
19th Aug 2020

Volunteer to help find the vaccine for COVID-19

Volunteer to help find the vaccine for COVID-19

Join the national effort and sign up for the NHS COVID-19 vaccine research registry. Be part of the fightback against the virus by volunteering to be contacted by researchers to take part in COVID-19 vaccine research.

 

There are a number of vaccines being identified and safety-tested at the moment, but only large scale studies can give researchers the information needed about how effective they are.

 

The NIHR is working with the NHS and aims to recruit half a million people onto the registry by October, which will allow people to be put in touch with the vaccine studies in the coming months.

 

Researchers are looking for people from all backgrounds, ages and parts of the UK - including both people with or without existing health conditions - to take part in vaccine studies, to make sure that any vaccines developed will work for everyone.

 

The service is available to anyone aged 18 or over, living in the UK. There is no obligation to join in any study, if you are contacted. But by taking part, you could help researchers find vaccines to protect us all more quickly - which in turn could help the NHS and save lives.

 

Sign up today!

Social Media
4th Aug 2020

Social Media

Village Health Group is now available on both Facebook and Twitter, bringing you the latest information from all of our branch sites.

If you would like to Like and Follow the latest Facebook updates for Village Health Group, head over to: https://www.facebook.com/eastleakemedicalgroup

If you would like to Follow us on twitter for the latest NHS and Village Health Group updates, head over to: https://twitter.com/VillageHealthG

Social Distancing
12th Jun 2020

Covid-19 Precautions

The practice team at Village Health Group have been working hard to ensure that the medical practice remains a safe place for its patients and staff.

We have been carrying out a number of risk assessments to ensure that we operate in line with Government Guidelines regarding Covid-19.

We would like to reassure our patients that a number of actions have been taken to ensure the protection of our staff and patients such as:

  • Clinical staff will be wearing PPE in line with infection control guidelines when seeing patients
  • Patients are requested to attend appointments alone where possible and if appropriate
  • We are asking all patients visiting the practice to wear a mask or face covering (such as a scarf or bandana)
  • We are asking patients to arrive on time for their appointment, please do not arrive too early or late to avoid unnecessary prolonged contact with other patients in the waiting area
  • Increased cleaning measures in line with infection control guidelines throughout the practice
  • Protection screens at reception
  • Socially distanced seating in the waiting area
  • Hand gel and sanitisation products available for patients in the waiting room and clinical rooms
  • Zoned entrances and toilet facilities/ one way system implemented

The practice is currently operating a telephone triage appointment system. If you require an appointment with a doctor or nurse, please telephone reception who will arrange a telephone appointment in the first instance.

We would ask that patients do not attend the practice unless a face to face appointment has been arranged with a doctor or nurse.

Thank You NHS
3rd Jun 2020

How Our Practices are Continuing to Help Patients During the Lockdown Restriction Ease

As the lockdown restrictions have started to ease, we've been adapting our services in line with the national guidelines from the NHS.

It still remains vital that we protect all of our patients from the Coronavirus which is still a significant risk. We will be undertaking care using phone calls, video chats and online questionnaires where possible and appropriate.

Immunisations, monitoring of certain medications, urgent tests and some health checks have continued throughout the pandemic. We've now started doing more routine work e.g. annual checks and blood tests for people with long term conditions, medicine monitoring and reviews. Also, B12 injection appointments will now restart again.

Anyone who asks to speak to a GP will still initially be given a telephone call. Following the call, patients may be invited in to the practice at a certain time if needed. This is all crucial to keep the number of people in the waiting room to a minimum, enable screening of patients for coronavirus and only see patients when needed.

These arrangements are in place for all GP practices in the country and are advised by the NHS and the government.

We will also be looking to introduce pre-bookable telephone appointments soon, to allow patients some access to a particular GP or nurse of their choice.

In the meantime, you can continue to book online via the SystmOnline service or by using the NHS app.


Last but not least, the whole team would like to thank you for your continued patience and understanding during these difficult times. The support from our patients has been outstanding and proves we have a wonderful community!

 

waiting room
8th May 2020

Social Distancing

Whilst we are asking everyone to stay safe and stay at home during this pandemic, we are aware that some patients still need to be examined at the surgery.

Those patients who have already spoken with a GP during a telephone consultation and have arranged to be seen, can rest assured that we are trying our best to make things as safe as possible here at the surgery.

We have socially distanced the waiting room chairs, added the prescription box to the front of the surgery (rather than allowing patients to journey through the length of the waiting room), added a "barrier" of chairs to the front desk to help limit patient contact, turned off the touch screen arrival system and we are only allowing up to four patients in the waiting room at once (sat at least 2m distance from each other). Also, our clinicians are working as best they can to take you into their consulting rooms as soon as you have arrived to reduce your waiting time.

Please only attend the surgery if you either have been told to do so by a clinician or have exhausted other contact options (such as calling or using our systmonline service.)

If you have any symptoms of a new persistent cough or fever, stay home.

Get the NHS app
6th May 2020

NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use this app to:

  • Book Appointments
  • Order Repeat Prescriptions
  • Check Your Symptoms
  • View Your Medical Record
  • Register Your Organ Donation Decision
  • Find Out How the NHS Uses your Data

Click this link to take you to the download page:

https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/

FB
6th May 2020

Facebook

We have a Facebook Page to help keep you informed about any relevant news and updates to our surgeries and the NHS.

Find us by searching @EastLeakeMedicalGroup in the facebook app, or visit:

https://www.facebook.com/eastleakemedicalgroup

coronavirus
6th May 2020

Coronavirus Update

There is a new free to use service that aims to provide official, trustworthy and timely information and advice about coronavirus (COVID-19), and will further reduce the burden on our NHS services.This will help combat the spread of coronavirus misinformation in the UK, as well as helping ensure people stay home, protect the NHS and save lives.


The GOV.UK Coronavirus Information Service is an automated ‘chatbot’ service which will allow you to get answers to the most common questions about coronavirus directly from the government. The service will provide information on topics such as coronavirus prevention and symptoms, the latest number of cases in the UK, advice on staying at home, travel advice and myth busting.

The service will also allow the government to send messages to all opted-in users if required. To use the free GOV.UK Coronavirus Information Service on WhatsApp, simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started. A set of menu options is then presented which you can choose from and then be sent relevant guidance from GOV.UK pages as well as links to GOV.UK for further information.

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