Position- Care Navigator

Village health Group (VHG) is a large multi-site GP Practice in Rushcliffe, South Nottinghamshire. The 4 sites are located at Keyworth, East Leake, Ruddington & Sutton Bonington.

There is an exciting opportunity to join the VHG group as it goes through a period of change and restructure and a chance to enjoy a vibrant and forward-thinking primary care team, working closely with all colleagues in the VHG team.

We are looking to recruit a full time Care Navigator position. Applicants must be organised and self-sufficient, with the ability to greet patients and answer telephones in a confident, professional and courteous manner, direct calls, take messages, and provide a first-class service to patients of the practice.

Administration experience in a fast-paced environment is essential, with the ability to think on your feet and demonstrate a pro-active approach to problem solving. The successful candidates will also need to be able to travel to any of the 4 sites as required, so access to transport will be essential.

A background in a related administrative role would be useful but is not essential, but a desire to learn is a must. The successful candidates will need to have a flexible approach and be able to work in a busy team at any of the 4 sites as required. Providing cover during busy periods and sickness is essential for this role.

If you are interested in this opportunity and would like an informal discussion about the available roles, please feel free to contact one of the Village Health Group Care Navigator Managers. If you would like to apply please complete an application form found below and email to:

Leanne Burton or Taryn Topol

Rate of pay: £11.44 per hour

Application Closing Date: Friday 3rd June 2024            

Interviews: W/C 13th June 2024

We are looking to recruit an experienced Dispenser (NVQ level 2 or equivalent) or Dispensary Assistant to join our team at Village Health Group

Village Health Group (VHG) is a large practice of around 26,000 patients in Rushcliffe, South Nottinghamshire. The practice formed in April 2020 from the merger of East Leake Medical Group and Keyworth Medical Practice, both of which have been rated outstanding by the CQC. VHG works across four sites, with our main sites in East Leake and Keyworth and branch surgeries in Ruddington and Sutton Bonington. Our Dispensary is at our Keyworth Site

We are looking for a well-motivated person with excellent interpersonal skills. This is a busy and demanding role requiring someone who is able to work accurately under pressure both independently and within a team. IT literacy and keyboard skills are essential. Experience of using SystmOne clinical system would be an advantage, but not essential as full training will be given. Dispensary duties include the processing of prescriptions, ordering stock and maintaining an efficient dispensing service. Excellent customer service and attention to detail are essential.

Duties and responsibilities will include:

  • Issuing prepared prescriptions
  • Operation of efficient stock control appropriate to the needs of dispensary with the objective of ensuring continuity of supply for patients and minimising wastage
  • Ensuring that drugs are recieved and stored in an appropriate manner in accordance with the manufacturers' instructions
  • Ensuring refrigerated items are stored at the appropriate temperature and maintaining the temperature control/logbook
  • Cleaning work surfaces and shelving on a regular basis and ensuring that all dispensary equipment is kept clean and kept in good working order
  • Maintaining full and accurate records of all dispensing transactions
  • Undertaking other reasonable duties within the framework of the post as directed by the denior dispenser
  • Dispensing the first check of prescriptions
  • Using the computer to keep records up to date
  • Checking with medical staff or in patient records if concerned about the appropriateness of requuests for medication 
  • Ordering drugs using the software link to the wholesalers
  • Handling controlled drugs (and keeping register)
  • Assisting in stock checks
  • Providing cover for annual leave/sickness 


£11.44 - £11.63 per hour


Full time (part time will be considered for the right candidate)

Our dispensary opening hours are;

Monday to Friday 8.00am -18.30 pm

The successful candidate must be able to work a shift pattern during these hours.

Closing date: 24.05.2024

Please complete the application form found below and email to our Practice Manager at 



Patient Participation Group Applications Available

This volunatary role is aimed at any of our patients who would like to have regular input about the way the surgery operates day to day.

The group currently holds virtual meetings regularly to discuss important topics and give the surgery advice and views from a patient standpoint to help better the service for other patients.

For more information about the Patient Participatient Group (also known as PPG or Patient Connect) and how to become a part of it please click HERE.

PPG Recruit